Tami Titheridge | Customer Experience Blog

4 game-changing lessons I learned leading Customer Success for a young startup

Howdy folks, Tami here, your trusty CX Geek from Down Under! 👋 After recently wrapping up what was a pretty epic journey leading...

Customer Experience is a long-term investment, there are no shortcuts.

During a recent coffee date with a friend, I was reminded of a career-defining moment of mine which helped me realise the true power of...

Customer centricity is not a person or a department, it’s a way of life for the entire company.

Howdy folks, Tami here, your trusty CX Geek from down under (that’s pronounced ‘down undah’ for those who aren’t fluent in Aussie! 🙃)....

Greetings from a fellow CX Geek!

Howdy folks, I’m Tami, a self-proclaimed CX Geek (and coffee addict) with a flair for Experience Thinking (XT) and Customer Success (CS),...